Here at SMT Vehicle Logistics, we offer door-to-door delivery, which allows for your vehicle to be picked up from its current location and delivered directly to the location of your choosing. If you live in an area that is not safely accessible to our transport trucks, you may be required to meet the transport driver at a nearby location that can accommodate the truck.

Yes, we do require that either yourself or another designated party be present upon pick-up of your vehicle. If you are not able to be there, please call our office prior to the pick-up date to confirm an alternate party to be responsible for your vehicle. However, if there are any changes made to the pick-up or delivery address after you have placed the order, additional costs may apply.

This quote is good through the next business day. However, SMT Vehicle Logistics reserves the right to adjust any quoted price.

SMT Vehicle Logistics is a company based in the United Kingdom. Therefore, all charges will be in GBP.

Yes, SMT Vehicle Logistics offers Touchless Delivery for all of our vehicle drop-offs. Clients are able to sign off on their delivery from their phone while maintaining a safe 6 feet (2 meters) distance from our drivers.

Your vehicle will only be driven to load and unload your car from our transport trucks.

Yes. We can keep merchandise in storage for transactions made through our escrow service.

The earlier you book your transport, the easier it will be for us to accommodate all of your needs, including your shipment schedule. However, if an immediate pick-up is necessary, we can typically arrange to have your vehicle picked up within two to three days. If the requested pick-up location is in a major city, same day pick-up is available in most cases at no extra cost. To ensure that your vehicle is moved within the time frame that you desire, we request that you set up your auto transport as soon as possible.

We ask that you have no more than a quarter tank of gas in your vehicle when we pick it up for transport. More fuel than this can provide an unnecessary safety hazard. Also, please remove any loose parts from your vehicle, such as bed liners that are not bolted down, so that they will not blow off. All non-retractable phone, radio, and CB antennas MUST be removed so that they do not get damaged in transport.

Yes, SMT Vehicle Logistics’ cargo insurance policy covers your vehicle for its full replacement value while in our possession.

Normal transit time varies depending on where your vehicle is being shipped. In general, a United Kingdom to Europe move or vice versa is delivered within 4 to 7 days. The actual time of your delivery may vary due to the route taken, weather, road conditions, occasional truck breakdowns, and border crossing customs delays. For the above reasons, no company can offer you a guaranteed date, day, or time.

We handle all aspects of cross-border vehicle transportation for our clients, including all documentation. We work with reputable brokers on both sides of the border to complete documentation and expedite the shipping process, removing added stress for our clients.

Yes, you can. SMT Vehicle Logistics offers seasonal storage of your vehicle at our secure storage facility. Vehicles are stored indoors to provide protection against the elements and to ensure your vehicle’s safety. Please ask for a quote regarding storage.

To help ensure the integrity of merchandise, the access on our storage areas or adjacent to cargo handling and storage areas is strictly prohibited. Unauthorized access to our facilities can lead to employee and visitor injuries and, in some cases, fatalities. Prevention is essential. Visitors must possess photo identification for documentation purposes upon arrival. Visitors will visibly display temporary identification. In order to gain Visitor Access Authorization, a person must be the owner of an item stored in one of our storage facilities.